Five Bad Habits of Managers
© 2004, Coert Visser It is widely known that the human factor is of crucial importance to organizational success. But this does not make clear just how managers can effectively deal with people issues. Despite all good intentions and efforts many managers often do not succeed in bringing out the best in people. Research by David Maister (2001) shows that many employees think that managers consider money and customers more important than employees. Five bad management habits Below I describe five had habits of managers that stand in the way of success: 1. Imitation neurosis Many managers are inclined to follow management trends. New management concepts, often called ‘hypes’ seem to spread like contagious viruses. Recently I listed some hypes: empowerment, core competencies, the learning organization, self managing teams, business process reengineering, total quality management, competency management, enterprise resource planning, investors in people, coaching. One of the HR-manager in ...