The Solution-Focused Reflecting Management Team
© 2004, Coert Visser and Harry Norman A management team of a department of a large organization was recently formed. In the team are a few managers with limited management experience and a few with more experience. The organization has formulated a clear vision and there are specific performance goals, both for organizations and departments. The atmosphere in the management team is positive and open. Since the team was only recently formed the team members don’t know each other too well. Naturally, due to this they have not yet had much change to develop a shared frame of reference and intensive working relationships. The leader of the management team takes the initiative to organize a few sessions to invest in the development of the team. He wants to use these sessions to share specific interesting, challenging or problematic situations that the team members face and to reflect on them. For this purpose a structured team reflection exercise is used called ‘The reflecting team’ (Norman...